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Information for Better Decision-making

Case 1 | Case 2

City of Toronto Homeless Initiative Fund

The City of Toronto operates the Homeless Initiative Fund (CT-HIF) to support projects assisting the City’s homeless people, such as shelters, outreach programs, and food banks. The CT-HIF was experiencing rapid growth in the number of funded projects. They also faced stringent requirements for reporting results to both city and provincial officials. As a result, CT-HIF required a process to improve the reporting and analysis of project information.

IME conducted a comprehensive needs assessment with both CT-HIF and project staff. We developed a reporting system that:

  • allows CT-HIF to effectively evaluate projects,
  • streamlines the reporting process for both CT-HIF and project staff, and
  • encourages the sharing of valuable information and knowledge resources.