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Expanding Knowledge Capacity

Case 1 | Case 2

Public Service Commission of Canada

Knowledge is central to the mission and business objective of the Public Service Commission of Canada. It’s not only a central resource for the commission, it is also an important output of the Commission.

IME helped the Public Service Commission of Canada complete a knowledge management strategic plan that focuses on how the Commission can develop a knowledge management capacity to better achieve their business goals.

The plan built on existing information management programs and identified specific tools and processes to improve the way the Public Service Commission of Canada captures and uses its knowledge assets.

As a result, the Commission was one of the first organizations in the federal government of Canada to focus on management practices related to knowledge resources.