As a leader in observational methods, we know that your documents and forms are
too important to leave to chance. We have developed a variety of innovative methodologies
to test the usability of your information. Using these methodologies will ensure that the
resources you have invested in document creation are not wasted.
Testing can include field interviews, scenario testing and facilitated discussions
with potential users of your document. It is usually carried out late in the writing process,
after a majority of the crafting has been done, leaving sufficient opportunity for
revisions.
