We have developed plain language techniques that produce clear written
communications.
The plain language writing process begins with the needs of the
reader — Who will read and use the document? Why will they use it?
We then consider the document’s purpose — Why are you writing the document?
How will your organization’s systems, operational and legal requirements impact on
the document’s content and design?
This process matches the needs of the reader with the needs of your organization
for proven results.
